The Director of the Company is John Cousins, who has been providing independent consultancy and training services for over 20 years. He has 50 years' experience in the hospitality industry: in line management, training and development, and in further and higher education.  

With a highly successful track record in consultancy projects, and with over fifty specialist publications, he is recognised by industry and education as an authority on food and beverage operations and hospitality management.

Consultancy services include:

 - Business strategy and planning

 - Service operations review

 - Staff training and development

 - Skill competition design

 - External examiner / academic advisor

 - Food and beverage service knowledge and skills

A general profile for John Cousins is available here.